Overview

Wave is a cloud-based load test and monitoring platform, it aims to remove barriers such as complicated technologies and infrastructure behind load testing, to help load testers on quick and easy analysis of performance bottlenecks, thereby support the game teams (Rainbow Six Siege, The Division 2, etc.) to elevate game performance and player experience.

Screenshots

wave_loadTestBasics.png

wave_loadTestMonitor.png

wave_dashboard.png

My Role

Sole UX Designer

Team Composition

1 Product Manager

3 Web Programmers

6 Back-end Developers

2 Testers

Project Duration

2019 - Now

Project Goals

My department (Online Services) provides online service solutions for Ubisoft's games, offering internal tools that meet the company's production environment standards; Wave is one such tool. As a load testing and monitoring platform, Wave aims to help game teams reduce development costs while improving the efficiency of testers and developers.

Key Results

Since 2019, Wave has assisted over 500 developers and testers in completing more than 100 thousands of testing tasks. Through multiple iterations, we have achieved a 20% reduction in the time required for users' load testing tasks, with a user satisfaction rating of 4.6/5.

Highlights

Wave has gone through multiple iterations over the past six years, and I'm going to show the highlights of the Wave experience design with a few key features from the most recent update.

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Design System

To ensure visual and interactive consistency, I followed Ubisoft's internal design principles, created Wave's design system, and worked with the international team to refine the department's internal design guidelines. Know more about building the design system, read Wave Design System .

Redesign the Workflow for Creating Load Tests

Background

After a number of iterations, Wave started to become bloated while becoming more and more functional, and this was particularly evident in the process of creating load test forms. So I took the initiative to propose to the team a plan to redesign this part.

Too many items on a one-page form aggravate the cognitive load of users

Too many items on a one-page form aggravate the cognitive load of users

The Process